Today’s lesson is in marketing. Specifically, what to name your restaruant that makes it sound inviting and like a place you might want to spend an evening with friends.
Arnie’s Standing Room Only: sounds like a place where we’d be lucky to get in the door, and then stand around awkwardly looking at each other and trying not to spill our beers.
Arnie’s Public House: less like a place you’re going to get jostled around in, but all I can think of is a “bath house” at the lake … and that’s not a very pretty picture either.
OK, so maybe it still falls a bit short of the mark, but progress.
We’ve never been inside this place when it was Arnie’s SRO – although Ted swears to the darkest side of the sun that we at least talked about going here more than once. Hmm. Personally I know I had to look it up in Google maps just to make sure it was where I was thinking it was, so I’m guessing those must be his other friends he’s referring to.
Dammit Ted, we don’t talk about other friends on WTGW. This is our night.
So I read some reviews and everyone agreed that Arnie’s PH was a much improved version of SRO. From what I can gather, they added a new menu/chef, as well as tables and booths for (gasp) seating options. Again, progress.
The place is still small, wedged into the side of a strip plaza. It probably only fits 50-75 people if I had to guess. This proved beneficial when we walked all the way through from what we thought was the front entrance on the patio to the actual front entrance at the back of the place (see also: irony) – only to find a “please seat yourself” sign. Well at least we had already walked past the available tables, and since the place was small we didn’t go too far out of our way.
The bartender helped us to a booth anyway, and explained that there were two bartenders, as well as one server – and she was new, but doing OK, so just give her a chance.
Because that sounds like a setup for eventual disappointment, no? Like “hey, here’s a great car … it looks nice, but it has 400,000 miles, no brakes and is missing a tire, so if you just park it in your driveway and look at it from the side with both tires, it’s really awesome.”
Also, since the bar is considerably smaller – and pouring drinks seems like sometimes it can be less work than waiting tables – it appeared the scales may have been tipped a little bit out of the new girl’s favor there, but whatever.
The beer list seemed decent, although Ted went to order one of his dark beers on tap only to be told it had been replaced with Summer Shandy. I’m liking that the “we’re out of the beer you like” curse has been moved out of my corner for a bit.
In any case, he went with a Thirsty Dog Twisted Kilt, I decided on Angry Orchard, and Shane – in a twist to shock us all – grabbed the Summer Shandy over his usual Bud Light. Color us surprised.
The menu is a mix of things that sound fancy (siracha brussel sprouts, Hungarian stuffed peppers, chicken and waffles) and things that you’d think a bar would have (burgers, chips and dip, sliders, pretzel sticks).
We’ve been on a pretzel stick kick the last few weeks, so we switched it up and went with the hush puppies this time around. Although a bit later – before our hush puppy app arrived – the server approached our table mistakenly with a plate of – what else? – pretzel sticks.
It’s like they knew we’d broken up with them and they were stalking us out to see our new love.
And I guess maybe in some ways they were warning us we were going to be sorry, because the hush puppies ended up not being the best choice. For something that has jalepeno in them – and you could see the actual jalepeno bits – there was zero flavor. Shane commented that normal, non-jalepeno hush puppies have more flavor than these did. This was just like eating a huge ball of cornmeal mush with some green flecks in it – something we all find incredibly delectable, I know.
The sauce was the only thing that made them even edible, but even that wasn’t anything impressive – I think it just seemed so amazing because it kept the hush puppies from turning your mouth into the Sahara desert and gave the dry bread crumb consistency at least a little bit of flavor. You can tell we didn’t care for them so much when we left one hush puppy on the plate – and even after we were done with our meals still no one touched it. That never happens.
Sorry, pretzels. We never should have doubted you. Please don’t hold it against us.
Shane got the Red Eye burger for his meal, along with a side of the housemade chips and dill dip for his side.
He liked the burger, but because he got it his usual medium rare (and they actually cooked it that way) it was very difficult to eat. It fell apart as soon as he bit into it, so he pretty much had to go the knife and fork route at that point.
Good thing we weren’t still “standing room only” or that could’ve gotten messy.
I got the chicken tacos for my meal, only replaced the tortillas with a lettuce wrap. I guess I’ll be playing the part of “healthy Shane” this evening. Although I did get the homemade chips and dill dip as my side, too, so there’s that.
The chicken was really good, it was broken up into small pieces and very well seasoned with a little spicy kick. Lettuce wraps are a bit tricky to navigate, so I eventually resorted to fork bites also – which meant I kind of just ate the lettuce separately and could’ve just asked them to heap the chicken, cheese and filling from the tacos right onto my plate – but whatever, it was still good.
I will say both of us were disappointed in the chips, though. They were flimsy, and tasted more like the oil they were cooked in than the actual potato. Maybe slice them a bit thicker in the future. I mean, some of us actually like the taste of potato and not just air and oil, thanks. And the dip was just OK. We’re more French Onion people than dill folks, I guess.
Ted got the special for the evening, which was a pasta dish with shrimp and sausage. He said he was about halfway down the menu and had a few items in mind that he was considering when the server came over to tell us about the specials, and once he heard that one he decided it cancelled all the other options out.
He really liked the pasta dish, even though he said that it was essentially goulash. He commented that he hadn’t realized the place had a bit of a Hungarian theme going on, but once he ate that and remembered things like the stuffed peppers on theh menu, it made sense. But overall he was happy, his meal was very good.
I guess all in all, Arnie’s isn’t a bad place … it just wasnt the best, either. It seems like even though the transition to this new restaurant with more seating isn’t a brand new thing, they’re still working out some of the kinks. And I know our server was new, but she was still exceptionally slow. I mean, there were three, maybe four tables total that she was handling – but it just seemed like she wasn’t getting the hang of timing for everyone.
Case in point: when she came around asking if we wanted a third round of drinks, and we said no … she scampered away before we could ask for the checks, and then took forever to reappear to finally ask if we did, in fact, want them. No, we’d just like to sit here and stare at one another over empty glasses, please. I mean, usually being done with your meal and refusing another round of drinks is a universal sign for “we’re pretty much ready to head out, thanks.” But it was like she read some manual for how to be a server, and had time slots she had to fill for each of those questions. “OK they said no to more drinks, now avoid them and wait the appropriate 10 minutes before returning to ask if they want the check so they don’t feel rushed out.”
And the bartenders who warned us about her newness also weren’t going out of their way to help her, either. We know she put in our order for our second round of drinks, and we watched the one bartender pour said drinks … but rather than walk them over to our table (as we already mentioned, the place is pretty small so I’m fairly sure those 20 steps wouldn’t cause him to break a sweat, plus I know he saw our empty glasses lined up on the edge of our table) – he waited for her to come pick them up. All the while bartender #2 was too busy doing shots with someone who appeared to be either the owner or manager and his little group of friends at the bar to even notice us at all. Nice.
As Shane would say “John Taffer would be disappointed.”
Picked by: Steph
Next pick: Ted